âś… Find the Solution - OpenFin addresses contact centers' unique challenges by creating a customizable platform that integrates disparate contact center apps and content, providing a more efficient experience for agents and customers.
âś… Unified Workflows - Our platform combines apps and data into one integrated experience, ultimately creating greater customer and agent experiences leading to increased ROI from existing apps.
âś… Decrease Call Time - With our all-in-one solution, workplace agents will spend less time on repetitive tasks and more on relationship building.
âś… Maximize Agent Onboarding - Easier onboarding. With a centralized workspace, guided workflows and an intuitive design, onboarding is quicker and more effective than ever before.WHITE PAPER
Organizations need to transform their contact center technology so they can create optimal customer service.
Download the white paper to learn more about the challenges OpenFin is solving.
OpenFin offers out-of-the-box integrations with partners like Salesforce, Microsoft 365, and ServiceNow. You also have the flexibility to integrate your own in-house applications and data sources to deliver the best customer experience—across any channel, no matter how sophisticated your phone support operations are.
With the Salesforce for OpenFin integration, you can easily integrate and interoperate Salesforce with Workspace and other applications — Saving time and developer resources.
OpenFin's integration with ServiceNow® provides a seamless and integrated experience, helping you unify your best-of-breed and 3rd party apps.